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Frequently asked questions
Creating Properties and Guestbooks
How do I create a Property?
How do I create a Guestbook?
How many sections can I add per guestbook?
Can I reuse information across multiple units?
Can I edit the core categories in the guestbook footer?
How do I tell my guests about my new digital guestbooks?
Property & Content Management
Can I use common Wi-Fi information for all units in one property?
Can I have seperate Wi-Fi information for each unit?
Can I print my Wi-Fi code for guests?
Where do I manage house rules and local recommendations?
Is there a limit on how many house rules can I add per property?
Property Maintenance System
How would a guest tell me about a maintenance or cleaning issue?
What happens when a guest reports an urgent issue?
How do I enable or disable Maintenance Emails?
Can you turn off maintenance reports completely?
Access & Security
Why doesn’t the guestbook display the door access code?
How do I sign in or create an account?
Billing & Trials
Is there a free trial?
Can I get an invoice?
Media Uploads
How do I upload media like images and videos?
Can I upload photos?
Can I upload videos?
Troubleshooting
Why are my guestbooks not being displayed?