Privacy policy

Effective Date: 01 January 2026

HostyBook ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website https://hostybook.co.uk (the "Site") and our SaaS platform (the "Service").

1. Information We Collect

We collect several types of information from and about users of our Site and Service, including:

Information you provide to us:

  • Account Information: When you register for an account, we may collect your name, email address, password, and other contact details.
  • Profile Information: You may provide additional information for your profile, such as your job title, company name, and industry.
  • Authentication Information: When you sign up using a third-party provider like Google or GitHub, we collect your name, email address, and a unique identifier from that service to create and manage your account. If you use the credentials login, we collect your email and securely store a hashed password to authenticate your account.
  • Payment Information: If you subscribe to a paid version of our Service, we (or our payment processors) will collect billing information, such as your credit card number and billing address.
  • Communications: When you contact us (e.g., via email or support channels), we may collect the content of your communications.
  • User Content: Any data, files, or information that you upload, submit, or transmit to the Service.

Information we collect automatically:

  • Usage Information: We collect information about how you use our Site and Service, such as the pages you visit, the features you use, and the time and date of your visits.
  • Log Data: Our servers automatically record information when you access our Site or Service, including your IP address, browser type, operating system, and referring URL.
  • Local Storage: We use local storage to store information about your browsing activity.
  • Device Information: We may collect information about the device you use to access our Site or Service, such as the device type, operating system, and unique device identifiers.

Information from third parties:

  • We may receive information about you from third-party sources, such as social media platforms (when you connect your account) or marketing partners.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Verify your Account: We use this authentication information to verify your identity, allow you to log in to your account, and manage your user session.
  • Providing and maintaining our Service: To create and manage your account, process your payments, and provide you with access to the features of our Service.
  • Improving our Service: To understand how users interact with our Site and Service, and to identify areas for improvement.
  • Personalizing your experience: To customize the content and features of our Service based on your interests and preferences.
  • Communicating with you: To send you important notices, updates, and marketing communications (where permitted).
  • Providing customer support: To respond to your inquiries and resolve any issues you may have.
  • Analyzing trends: To monitor and analyze trends and usage patterns on our Site and Service.
  • Protecting our rights and safety: To detect, prevent, and address fraud, security incidents, and other harmful activity.
  • Complying with legal obligations: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your information with the following categories of third parties:

  • Service Providers: We may share your information with third-party service providers who help us operate our business, such as OAuth providers, payment processors, hosting providers, and analytics providers. Your use of OAuth providers is subject to their own privacy policies. We do not share your personal information with these providers beyond what is necessary for authentication.
  • Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties when required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring company.
  • With your consent: We may share your information with other third parties with your consent.
  • Aggregated Data: We may share aggregated, anonymized data that does not identify you with third parties for various purposes, including marketing and analytics.

4. Your Choices

You have the following choices regarding your personal information:

  • Access and Correction: You can access and update your account information through your account settings.
  • Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.
  • Cookies: You can control cookies by clicking here - Cookie Settings.
  • Data Retention: We will retain your personal information for as long as necessary to provide you with the Service and as described in this Privacy Policy. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
  • Data Subject Rights: Depending on your location, you may have certain rights under applicable data protection laws, including the right to access, correct, delete, or restrict the processing of your personal information. To exercise these rights, please contact us.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls and secure servers. However, please be aware that no security measure is perfect, and we cannot guarantee the security of your information.

6. International Data Transfers

Your information may be transferred to and processed in countries other than your own, which may have different data protection laws.

7. Children & Privacy

Our Site and Service are not directed to children under the age of 18, and we do not knowingly collect personal information from children under this age. If you believe we have collected information from a child under this age, please contact us immediately.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of the Site or Service after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]